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PUC Urges Customers to Pay Up, or Risk Service Termination

Utilities will be turned off regardless of customers' income levels, the state commission said.

Pennsylvania residents who are behind on their utility bills need to get current, or else they face service termination on April 1, the state Public Utility Commission announced Thursday.

The terminations will occur regardless of income, the PUC said.

“The severe winter cold has meant we are all using our heating systems more, which means higher energy bills,” said PUC Chairman Robert F. Powelson. “Many across Pennsylvania are struggling to pay their bills. Past-due electric and natural gas bills can lead to termination as of April 1 no matter what your financial situation. If consumers receive a termination notice, do not ignore it. Taking the steps to avoid termination means customers also avoid reconnection fees and security deposits, which can add up and make service reconnection expensive.”

if you have received a termination notice, the PUC says to call your utility company immediately. "Resources are available to help consumers maintain service," the PUC said.

You can also contact the PUC directly at 1-800-692-7380.


Scott March 28, 2014 at 04:08 PM
Heartless??? Yeah go to a gas station and get gas but not pay for it you lose your license. Or go to grocery store and get food and walk out. If you use it pay it. No one is above any one else. Regardless of income levels. What utilities need to do is work on a pre paid level. Oh you can pay $100.00 then here is you $100.00 dollars of pre paid electric you hit the 100 mark it's off. Times are hard on everyone. DEAL WITH IT!!!!!
Scott March 30, 2014 at 10:05 AM
You Should Learn The laws. Utilities are allowed to estimate. However you have the right to submit you own reading. How about getting off your high horse and pay your bill. Now the smart meter charge... call your councilman. Pa house bill 2200 states the electric company HAS to put them all customers are already charged weather they have them or not. How about educating your self and stop thinking you already know it all.
Linda Petersen April 01, 2014 at 08:29 AM
We have a small 1500 sq ft rancher. We have paid out over $2000 for oil this winter and our electric bill has been over $300/mth for most of the winter months. I need another job just to pay for utilities. Some weeks we were lucky enough to have $$ left over to buy a gallon of milk.
Michael Curtis Sr April 05, 2014 at 09:24 AM
Yep, and the Federal Government wants you to " buy " the electric cars and trucks.........I don't think so.

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